Online Access to your Health Record

Why get online access to your medical records?

Convenient, informative and time-saving

With online access you can use your computer, tablet or mobile telephone to manage your health and medical conditions at your own convenience.  

  • Request repeat prescriptions
  • View your medical record and letters
  • Review test results 
  • Book appointments 

How do you get set up?

Read on for guidance about:

  • Your options
  • Things to be aware of 
  • A step-by-step guide on getting everything set-up

Don't worry, we are here to help you with this process!  So please get in touch if you need any support with this.

And remember, you can still telephone or visit us at the surgery if you need to, it's your choice and having online access does not change that!


Setting Up Proxy Access to Online Services

Proxy access allows patients access medical services for someone in their care, such as a child. Proxy access using specifically the NHS App can be enabled provided both patients are registered at the surgery, allowing patients to switch between views of their own profile and the other patient by clicking on ‘Linked profiles’ within the app. For more information regarding using The NHS App for this purpose visit the NHS website.

To apply for proxy access through the surgery please use the MHC Proxy Consent Form for Online Services. We will need to ensure there is explicit consent for this application and verify the identity of both parties in accordance with guidance from the Royal College of General Practitioners. Once we have set up the proxy online access it will then be available in the NHS App and in any other online service you use which provides proxy access.