Coronavirus - Update for Surgery Appointments
Please be aware that the surgery has decided to only offer telephone consultations to all of our patients. We do this in an effort to protect our patients and staff at this difficult time and in order to help minimise the spread/risk of infection. We also have video consultations available through our mobiles to use with patients.
You will speak to a member of our Admin team first who will ask you multiple questions, please answer them, they are enabled to asked these of you, they have all signed confidentiality agreements and your data is protected, if it is deemed that you do need to speak to the GP you will be placee on a telephone call list for the day. Try to be patient, the GP will phone you.
For all NECESSARY ROUTINE appointments such as vaccinations, postnatal baby checks, INRs, blood tests, etc. etc please phone us and book an appointment for these procedures HOWEVER should you develop any viral symptoms (cough, sore throat, cold, respiratory problems, temperature), no matter how mild YOU MUST CANCEL your appointment and we will get a GP to call you to discuss further.
If you are self-isolating without any symptoms please do not ask the Health Centre to provide a sickness certificate for you, following Government advice we are unable to do this.
If you are self-isolating without any symptoms please do not contact us and ask us for additional medicine to cover 2/3/4 months ahead - again, following Government advice we are unable to do this. There will be assistance for you from the community to enable you to receive your mediations as and when you need them.
Finally please can I remind you to be patient with our staff they face the same situation as you do. Please treat them with respect and kindness, we will not tolerate any aggressive or bullying behaviours.
These are difficult times and we take these measure to ensure your and our wellbeing and we thank you in advance for your support.
You will be able to see a GP and or a Nurse during extended hours at Moretonhampstead Health Centre or with Chagford Health Centre or Okehampston Medical Centre. Please click on the link below to find days and dates offered by the North Dartmoor Primary Care Network.
TALKWORKS (previously known as Depression and Anxiety Service)
Is the way that you are feeling affecting your daily life? Are you struggling to cope, feeling low, anxious or overwhelmed by your thoughts and feelings? Are you living with a long term health condition that is making you feel tired, frustrated and worried? You are not alone and we can help.
We are a free, confidential, NHS talking therapy service (previously the Depression and Anxiety Service), helping you to feel better and giving you the tools and techniques to improve your mental and physical wellbeing.
You can self-refer direct to TALKWORKS:
Call 0300 555 3344 or complete the online form on our website
Watch our film to see how TALKWORKS can help you. https://youtu.be/Ek5j1zdzqFw
More information can be found at www.TALKWORKS.dpt.nhs.uk