General information
The Health Centre is all on one level,
with toilet facilities for wheelchair users.
Office Hours
Staff are available at the Health Centre
from 8.30am - 12.45pm and 2.00pm - 6.00pm weekdays. Outside
these
hours there is a doctor on call at all times. The on-call
doctor can be contacted by telephoning the Health Centre
(01647 440591) where you will be given a number to ring.
When the surgery is closed
When the surgery is closed and you need a doctor, please
ring the Emergency out of hours phone number 0845 6710270,
so that a Doctor can be contacted for you. Please note
for your safety the services mentioned record all calls.
Devon Doctors also now provide an out of hours dental
service, on 01392 823682. This service is available 6.30pm
to 8.00am weekdays, and Saturdays, Sundays and Bank Holidays
10.00am to 1.00pm. Please be aware that you should contact
the
above number before attending the clinic.
Alternatively NHS
Direct which is a 24 hour telephone helpline
staffed by nurses and trained operators may be contacted
on 0845 4647.
Out of hours services are provided by Devon Primary
Care Trust, Newcourt House, Old Rydon Lane, Exeter, EX2
7JU. Telephone no: 01392 449700. Details of Primary Medical
Services in the area may also be obtained from the Primary
Care Trust.
New Patients
To register, you will be asked to fill
in a form at the Health Centre. You will need to provide
some form of identification, (e.g. a passport of driving
licence). When you have registered you will be invited
for a new patient medical with the Practice Nurse or a
doctor, which will include a general health check. Personal
and medical information is kept on computer at the Health
Centre. It is only shared with those who need it for medical
reasons. Your demographic details (which consist of your
name, address, date of birth and NHS number) are also
on the National Care Records Service or "Spine". If you
would like further information about this, please ask
one of the receptionists or look at the website www.connectingforhealth.nhs.uk.
The area covered by the practice is shown below.
Suggestions and Complaints
Any suggestions for improving our service are very welcome.
Complaints may be addressed to the Practice Manager or
one of the Doctors.
Morecare - Healthcentre Befrienders Group
There is a group of local volunteers who will help patients
living in the Health Centre catchment area. They will
tackle such jobs as
shopping, driving, dog walking, sitting, befriending etc.
If you are interested either in becoming a befriender
or are in need of help,
please call Morecare's Co-ordinator, Helen Phipps, on 01647
440465.
Friends of the Health Centre
The Friends of Moretonhampstead Health Centre was formed
several years ago. They have raised funds through various
donations and bequests and have purchased items of equipment
for use in the Health Centre and the Community.
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